SexToy Wholesale logo
SexToy Wholesale logo

All articles

My order was returned to sender. What should I do?Updated 2 years ago

If your order is returned to sender as Undeliverable/Unclaimed/Refused, the warehouse will notify us once it has been returned to them and processed. At that time we can issue a credit for the returned product(s). We cannot refund any shipping costs in these cases.

Please be sure when entering addresses that all information is correct. If the shipping carrier cannot locate the address, they will return the shipment to sender. 

Was this article helpful?
Yes
No