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Shipping

What shipping methods do you offer?

For US domestic orders, the available shipping methods are:. 2 business days. 3-5 business days. 4-8 business days. For international orders, the available shipping methods are:. Standard International. UPS International. The warehouses will rate-sho

How much does shipping cost?

Shipping costs vary based on the weight, shipping box/mailer dimensions, and the distance from the origin to destination. Through our shipping reconciliation process, you are charged the exact carrier shipping cost. You can use the shipping calculato

How much should I charge my customers for shipping?

It is up to you to determine how much you would like to charge your customers for shipping. Through our shipping reconciliation process you are charged the actual and exact shipping carrier costs. One strategy is to base your cart shipping costs on a

Where do you ship from?

Orders are routed to the warehouses based on order consolidation to minimize shipping, and cost of goods. Our cart consolidation process works to ship your orders in as few shipments as possible (generally one). Because of this, it is not possible fo

Do you ship worldwide?

We can ship most products worldwide apart from countries where adult products are prohibited. Please note that there are also some manufacturers or products with individual restrictions as well. Please be aware that international shipments are subjec

When will my order ship?

The warehouses need at least 1 to 2 Business days to process orders, and the majority of orders are shipped in this time frame. The delivery time frame you select begins the day your order is shipped. Please note that during the winter holidays, the

How do I track my order?

When your order is shipped, you will receive an email confirmation  with your tracking number. You can also view your tracking information any time by going to My Account, then Order History. You can track your order using the carriers' websites, lin

Why does my order have more than one tracking number?

We ship from multiple warehouses across the United States. Our cart consolidation works to ship your orders from as few locations as possible (usually one). Sometimes, orders may need to ship in two or more shipments, based on product inventory. When

What is the shipping reconciliation process?

Through our shipping reconciliation process you are charged the actual and exact shipping carrier costs. We do not make any money on shipping. When you checkout, the shipping costs are an estimate. Additionally, they include your dropship fee. The ac

Do you ship to military addresses?

Shipping to a military address (APO, FPO) works differently than regular shipping. The US Postal Service delivers directly to the military postal system and then they take over and deliver to the various military bases. Once the shipment leaves the U